Shipping Policy
Refined PureSelect – Delivering Quiet Elegance, Worldwide
1. Order Handling
All orders are processed within 1–2 business days. Every lighting fixture is:
Quality checked for surface perfection
Function-tested for lumen consistency and dimmer compatibility
Packed with molded foam and protective inner wraps to preserve shape and finish
2. Delivery Options
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| USA & Canada | 4–7 business days | Calculated at checkout |
| UK & EU | 5–10 business days | Based on local VAT zones |
| Asia-Pacific | 7–12 business days | Standard or express rates |
| Other Countries | 10–15 business days | Varies by destination |
Delays may occur due to customs processing or weather disruptions.
3. Shipping Partners
We use trusted carriers such as DHL, UPS, and EMS for fast and secure delivery. All shipments include tracking and insurance.
4. International Customers
Please note:
Customs duties or import taxes may apply depending on your location.
These fees are not included at checkout and must be paid by the recipient.
Some locations may require additional documentation; we’ll contact you if needed.
5. Tracking & Support
Once your order is shipped, you’ll receive an email with:
Your carrier and tracking number
Live shipment tracking link
Delivery estimate
If you encounter delivery issues, please email [email protected] with your order ID.